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MEDIA RELEASE Habitat for Humanity West Hawaii will be responding across multiple neighborhoods to repair homes damaged by Hurricane Iselle. The large and powerful storm affected hundreds of people in the Puna region, and staff from Habitat for Humanity West Hawaii has been working with local organizations to assess the scope of the damage and […]

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MEDIA RELEASE The county Department of Parks and Recreation has closed Ahalanui Park in lower Puna so cleanup and repairs may be made to the park’s popular swimming pond. High surf from Tropical Storm Iselle damaged the rock walls and concrete walkways forming the pond’s perimeter and deposited debris and boulders into the swimming area, […]

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MEDIA RELEASE Hawaiian Telcom has restored service to all customers on the Big Island who were affected by Tropical Storm Iselle. Crews are completing a final sweep throughout the Puna District to identify and address any outstanding items. Customers who do not have phone or Internet service are advised to call Hawaiian Telcom’s 24-Hour Service […]

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Hawaiian Telcom is focused on restoring service to less than 100 Big Island customers who are out of service, more than half in Nanawale. In others areas of the Puna District, some customers may experience a temporary loss of service of about two hours as Hawaiian Telcom crews replace equipment and then re-connect customers over […]

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Hawaiian Telcom restored service to more than 1,000 customers in the Puna District over the past two days, bringing the total number of customers out of service to about 500. Thousands of damaged wires needed to be spliced together.

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MEDIA RELEASE U.S. Sen. Brian Schatz has written letters to President Barack Obama and Federal Emergency Management Agency (FEMA) Administrator Craig Fugate supporting the State of Hawaii’s request for a major disaster declaration due to damages caused by Tropical Storm Iselle from Aug. 7-9, 2014. “Tropical Storm Iselle caused strong winds, heavy rain, flooding, high […]

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Today, Hawai‘i Electric Light expects to complete power restoration to all remaining customers impacted by Tropical Storm Iselle, with the exception of those who must repair damage to their property before service can safely be restored.

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HELCO has completed repairs to all of the major damage Tropical Storm Iselle caused to the electric system in subdivisions in the Puna District. Electric line crews today are focused on a number of smaller outages, each affecting small pockets of customers.

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Conventional wisdom among many residents was that the Island of Hawai‘i is immune to hurricanes because its large volcanic mountains obstruct approaching storms, diverting them around the island.

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HELCO restores power to about 300 customers in the Kapoho area. An estimated 800 customers remain without power with the bulk of those in Nanawale Estates.

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An estimated 1100 customers remain without power. Nearly all of these customers are in Nanawale Estates, Vacationland, and Kapoho Beach Lots. Ice is available for those unable to get to stores in hard hit areas noon at Nanawale Estates and Kalani Honua Retreat.

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HELCO restored power to 300 customers Monday (Aug 18), an estimated 1,200 customers remain without power. Maps and updates can be found at the Leilani Estates Community Center.

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HELCO restored power to an additional 400 customers Sunday (Aug 17), an estimated 1,500 customers remain without power. HawaiianTel offering free Big Island phone calls in Nanawale and free WiFi in Pahoa.

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Red Cross volunteers continue to distribute meals and snacks Sunday (Aug 17) to those in need at the Pahoa Community Center Parking lot and Mountain View Gym from 10 a.m.-1 p.m.

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