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Due to unsafe weather conditions from Hurricane Lane, Hawai‘i Electric Light’s Customer Service and Engineering offices will be closed to walk-in customers today. Heavy, steady rain has caused flooding and landslides, resulting in some road closures. The Hawai‘i County Civil Defense has advised the public to stay off the roads due to dangerous driving conditions […]

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Depending on hurricane track and scope of the damage, customers should expect outages, possibly of long duration Hawaiian Electric, Maui Electric, and HawaiÊ»i Electric Light continue to monitor Hurricane Lane and prepare as the storm impacts the companies’ five-island service territory. The strength and intensity of Lane will likely trigger power outages. Customers should plan […]

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As Hurricane Lane heads closer to the islands, the Hawaiian Electric Companies are activating their emergency response plans and readying crews to respond where needed. The companies are closely monitoring Hurricane Lane’s movement in order to move crews and equipment to areas most likely to be affected. Forecasts show that wind and heavy rain could […]

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Hawai‘i Electric Light Company announces construction work in the Volcano area from July 9 to September 30, 2018, weather permitting. Work will be performed in phases along Old Volcano Road, Kalanikoa Road, Kilauea Road, and Wright Road from 7 a.m. to 5 p.m. Monday to Saturday. Crews will replace 1.25 miles of overhead transmission lines […]

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Hawai‘i Electric Light reports that about 11,700 customers in the Puna and Hilo areas experienced a power interruption today. Power was interrupted at 9:59 a.m. Thursday morning when a large Albizia tree fell on to transmission lines and broke utility equipment on Ainaloa Boulevard. A private tree-trimmer was in the process of removing the tree […]

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Hawai‘i Electric Light announces a partial lane closure of Hawai‘i Belt Road (Māmalahoa Highway) between Pu‘u Lehua Drive and Hale Ke‘eke‘e Place in Kealakekua on Wednesday, June 20. One lane will be closed to traffic from 8:00 a.m. to 3:00 p.m. for crews to replace a utility pole. Motorists are advised to drive with caution […]

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Hawai‘i Electric Light’s Customer Care team will be at the Pāhoa County Council Office located at 15-2879 Pāhoa Village Road starting tomorrow, June 7. Representatives will be available to assist customers from 9:30 a.m. to 2:00 p.m. every Thursday in June. Information on electrical safety, emergency preparedness, restoration, and customer accounts and billing will be […]

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To improve system reliability, Hawai‘i Electric Light Company will conduct its quarterly aerial inspections of major overhead transmission lines from Monday, June 4, to Friday, June 8, 2018. The islandwide inspections are scheduled from 7:30 a.m. to 4 p.m. However, exact times and routes will depend on weather conditions. Inspections will be conducted in a […]

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Hawai‘i Electric Light continues with its efforts to maintain electric service for communities being impacted by the eruption and lava flows that began in Leilani Estates four weeks ago. About 800 customers in Leilani Estates, Lanipuna Gardens, and Kapoho are experiencing extended power outages due to the destruction of poles, lines and equipment.

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The spread of erupting lava has destroyed Hawai‘i Electric Light equipment, causing outages in areas of lower Puna. Some of those outages may last for an extended time. Continued lava activity has damaged and destroyed more than 400 poles and related equipment in the lower Puna area. Where possible, power is being rerouted to continue […]

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Hawai‘i Electric Light warns customers that power interruptions are likely if the lava continues to advance toward Highway 132. The company has been monitoring lava activity and is ready to implement its plans to perform planned switching to reroute power to customers in the lower Puna areas.   This work will begin at about 3 p.m., […]

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Hawai‘i Electric Light invites the lower Puna community to visit its Customer Care team at the Pāhoa County Council Office located at 15-2879 Pāhoa Village Road every Thursday starting May 24, 2018. Company representatives will be available from 9:30 a.m. to 3 p.m. on Thursdays to provide information on electrical safety, emergency preparedness, restoration, and […]

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Hawai‘i Electric Light reports that about 2,100 customers experienced a power interruption beginning a little after 5:30 p.m. after a pine tree fell onto and broke lines near Kynnersley Road in North Kohala.

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Hawai‘i Electric Light is developing contingency plans to provide options for restoring electricity to communities in lower Puna that may be cut off by lava flows. With lava moving more quickly over the past 48 hours, engineers were working near affected areas on Saturday to identify suitable locations for portable generators and other equipment.

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