Categorized | Business

Pier 1 Imports opens Hilo store


Pier 1 Imports opened its newest store in Hawaii in Hilo. The Hilo store, which is the second Pier 1 Imports on the island, officially opened to the public Friday, March 20 in the Prince Kuhio Plaza.

“As part of our continued commitment to the Hawaii community, we are pleased to bring this new Pier 1 Imports to the east side of Hawaii Island,” said Alex W. Smith, President and Chief Executive Officer of Pier 1 Imports. “Pier 1 Imports offers merchandise that fits all decorating styles, as well as a broad array of affordable holiday decor, furniture and gifts, and we look forward to continuing to share our unique shopping experience with the residents and visitors of Hawaii.”

The opening of the Hilo location is the eighth in the state. Pier 1 Imports currently has four stores on Oahu in Honolulu, Kailua, Kapolei and Pearl City, one on Maui in Kahului, one on Kauai ii Lihue
and one on Hawaii Island in Kailua-Kona.

The new Hilo store will be led by store manager Michelle Jerden, who was raised in Mountain View.

The store occupies approximately 10,538 square feet of retail square footage and will employ approximately 20 associates to support the new store opening. Associate hours will fluctuate based on the needs of the business and the season.

The store design is a natural evolution of the Pier 1 Imports experience that utilizes a new interior finish-out, including natural-colored floor tiles, rustic ceiling elements, enhanced store lighting and lit shelving units lining the walls, all of which help customers visualize the end-use of the products within their own home.

The new look is complemented by the use of “open stock” merchandising, designed to enhance the shopping environment by giving customers the opportunity to see, feel and interact with the product.

The exterior design features signature bamboo window awnings that will mark the entrance to Pier 1 Imports’ unique shopping experience.

The features of the new store will allow easier navigation, all while maintaining the “treasure hunt” feel and continuing to make Pier 1 Imports a great place for discovery and spending time browsing.

Pier 1 Imports General Information:

• Pier 1 Imports started as a single store in San Mateo, Calif., in 1962. Since then, Pier 1 has grown to more than 1,000 locations across the United States and Canada, and is the original global importer of home décor and furniture. Pier 1 Imports is a publicly owned company that is traded on the New York Stock Exchange under the trading symbol PIR.

• Pier 1 Imports’ merchandise is a constantly evolving assortment based on customers’ lifestyles and relevant home trends. The merchandise assortment ranges from home accessories to full-sized, upholstered furniture, hand-carved armoires, large-scale vases and eclectic wall decor.

• Pier 1 Imports employs approximately 22,200 people worldwide.

Pier 1 Imports in Hawaii:

• The first Pier 1 Imports store in Hawaii opened in 1998 at Ward Centers nearly 17 years ago.

Key Hawaii Statistics:

• Hawaii Regional Manager: Jeffrey Trinh

• Number of Stores: 8

• Approximate Number of Associates Statewide: 170

• Average Number of Associates per Store: 29

Pier 1 Imports in the Community:

Pier 1 Imports is dedicated to supporting the communities in which its associates live and work, and has supported the local community in Hawaii by giving back through donations and community service. Pier 1 Imports also supports the international community from where it imports much of its merchandise. Since 1985, Pier 1 Imports has contributed more than $59 million to philanthropic organizations through international, national and local efforts including UNICEF (the United Nations Children’s Fund) and the United Way.

• Pier 1 Imports has made multiple donations to Child & Family Service, a local nonprofit organization dedicated to strengthening families and fostering the healthy development of children in Hawaii. Pier 1 Imports will be providing Child & Family Service another donation as part of the grand opening celebration for the new Hilo location.


Pier 1 Imports is continuing its efforts towards sustainability, and its newest stores in Hilo, Kailua-Kona, Honolulu, Lihue and Kapolei feature several sustainable features, including:

• Full compliance with the latest energy efficiency codes and standards

• Lighting control system with motion sensor lights

• Air-conditioning system with environmentally friendly refrigerant and energy-saving modes

— Find out more:

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