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Iselle: Updates for Aug. 14

Mayor Billy Kenoi on TS Iselle Recovery Wednesday, August 13, 2014 at Hawaii County Civil Defense Headquarters in Hilo.

Hawaii 24/7 Staff

Disaster Assistance and Recovery Centers:

* Thursday, Aug. 14 and Friday, Aug. 15 from 8 a.m. to 8 p.m. at the Pahoa Community Center

* Saturday, Aug. 16 and Sunday, Aug. 17 from 8 a.m. to 8 p.m. at the Mountain View Gym


Personnel available Thursday, Aug. 14:

Agricultural Loan Dept.

U.S. Dept. of Agriculture – to help commercial farmers with potential claims.

American Red Cross – co-locating with their existing site for emergency assistance.

Dept. of Commerce and Consumer Affairs – Insurance reps there to talk about how to file claims and answer questions.

Dept. of Public Works

Dept. of Water Supply – Water problems

Hawaii State Bar Association – Legal questions/referrals

Dept. of Health – Health concerns, mosquitoes/rodents, mold, environmental

Pacific Disaster Center

Real Property Tax – Real Property Tax questions, possible remission of taxes

Dept. of Taxation – Possible remission of taxes and other disaster-related programs.



The Hawaii Red Cross Shelter at the Pahoa Community Center remains open to support the individuals and families impacted by the storm. Residents needing to stay in the shelter will be provided with meals and a cot to sleep on and will also be able to take a shower and charge their phones at any time of the day.

Tuesday night, there were 21 overnight stays at the shelter. Since Thursday, there have been approximately 2,231 overnight stays at 32 Red Cross shelters statewide.

In addition to providing a safe and dry place for people to ride out the storm, the Red Cross shelters also had nurses and trained mental health workers on site to help people. These workers made more than 91 health contacts and more than 700 emotional support contacts over the past few days.

The Red Cross has 200 workers assisting in response to this disaster and 94 percent are volunteers.

At the Red Cross shelters and distribution centers, thousands of supplies, meals, and snacks were provided to those in need thanks to corporate and community partners like Walmart, Safeway, P&G/Duracell, Home Depot and Chevron.

Red Cross volunteers will continue to distribute supplies such as water, ice (note: only at Pahoa Community Center location), flashlights, bleach, trash bags, gloves and batteries on Thursday, Aug. 14, to those in need at the following locations and times:

* Pahoa Community Center parking lot – 15-2910 Puna Road, Pahoa (10am-6pm)

* Puna Covenant Church – 16-647 Old Volcano Road, Keaau (10am-1pm)

Big Island Red Cross Caseworkers have also started visiting the hardest hit areas to provide referrals, guidance or additional assistance as needed to help with the recovery process.


Farmers suffering damage from Iselle may be eligible for low-interest loans from the Hawaii Department of Agriculture (HDOA) Agricultural Loan Division.

An agricultural loan officer will be available at the two Disaster Assistance and Recovery Center (DARC) on Hawaii Island, which will be opened jointly by the Hawaii Emergency Management Agency (formerly State Civil Defense) and Hawaii County.

“The storm hit one of Hawaii’s most important regions for agriculture,” said Scott Enright, chairperson of the Hawaii Board of Agriculture. “While damage estimates are still being tabulated, our emergency loans may help farmers recover as soon as possible.”

The Hawaii Board of Agriculture has the authority to approve the parameters for the emergency loan program. Farmers needing loans of $25,000 or less may apply for micro-loans for swifter processing and faster approvals

If possible, farmers should bring photos of damage with them to the DARCs. Those who are unable to make it to the DARCs may call the Hilo office at: 933-9975.

Farmers suffering damage on other islands should contact their nearest HDOA office.

For more information on agricultural loans, call the Agricultural Loan Division at (808) 973-9460 or visit:

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