Categorized | Health

HELCO urges customers to prepare for storms and other emergencies


With hurricane season upon us, Hawaii Electric Light Company urges all of its customers to review their preparations for emergencies.

The best time to prepare for an emergency is before one occurs. Here are some tips to help you get started:

*  Gather emergency supplies, such as a battery‐powered radio, flashlights, lanterns, and batteries. Store enough non‐perishable food, water, and medicine for your family members and pets to last seven days.
*  Before a storm hits or if there is a power outage, unplug all unnecessary electric equipment and appliances until the storm has passed or until power is firmly restored.
*  Take time now to plan where you will take shelter if your home is subject to coastal storm surges or inland flooding. You can get a list of emergency shelters in your area from the Hawaii State Civil Defense Agency at, or call 733‐4300. As a tropical storm approaches, listen to emergency TV and radio broadcasts to learn which shelters have been opened. Should you need to evacuate, take emergency supplies and remember to shut off electricity at the main breaker or switch.
*  Make plans in advance to go to a safe location where electricity will be available if someone in your home depends on an electrically powered life support system and you don’t have a backup generator. Some shelters are designed for people with health needs—just remember to take your own medical equipment and medications.
*  Plan to seek safe shelter for your pets. During a tropical storm, pets may not be safe outdoors in doghouses or pens.

Hawaii Electric Light’s free “Information Handbook for Emergency Preparedness” includes these tips and more. It can be downloaded at

The handbook includes key numbers to have on hand, checklists for emergency supplies such as a home survival kit and first aid kit, electrical safety information, power outage preparedness and recovery, household and food safety tips, and references and links to related resources such as the American Red Cross, Federal Emergency Management Agency (FEMA) and the civil defense agencies.

Those without internet access may receive a free copy of the handbook by visiting Hawaii Electric Light’s customer service locations in Hilo, Kona, and Waimea or by calling 969‐0137.


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