MEDIA RELEASE

Hawaii Electric Light Company (HELCO) has announced that at 11:08 a.m. Monday (March 25), approximately 5,309 customers in the Puna and Waiakea areas experienced a momentary interruption when a transmission line unexpectedly tripped off line. The cause of the interruption is under investigation.

This transmission line has also been the cause of approximately 9,520 customers in various locations in Puna and Waiakea experiencing multiple interruptions since March 10, 2013. HELCO personnel have been working daily performing inspections and testing in an effort to isolate the source of the problem and will continue to do so until we are able to find the cause and remedy the situation.

HELCO apologizes for any disruptions these may have caused and sincerely thanks customers for their cooperation and understanding. Mahalo.