MEDIA RELEASE

In two current consumer-based travel awards reported by Condé Nast Traveler, Hawaiian Airlines ranks as the top domestic carrier flying to Hawaii for the quality of its service to both business and leisure travelers.

Condé Nast Traveler’s 15th Annual Business Travel Awards ranks Hawaiian as second overall among domestic carriers in the category of premium class service, with the results published in this month’s magazine.

In addition, Condé Nast Traveler’s 25th Annual Readers’ Choice Awards ranks Hawaiian third overall in the category of U.S. carriers. The results are being published in the magazine’s November edition.

“These results reflect travelers’ experiences with us, so it’s especially rewarding to know that people recognize the care and commitment we put into our service,” said Peter Ingram, Hawaiian’s executive vice president and chief commercial officer. “At the same time, we are continually working to improve the quality of our service and make our flights even more enjoyable.”

Hawaiian’s winning brand of service is distinguished from that of any other carrier in the world, being linked inextricably to the tradition of welcome and endearing attributes of Hawaii.

Travelers on all of Hawaiian’s flights between the U.S. mainland and Hawaii enjoy the airline’s ‘Mea Hookipa’ (translation: I am host) inflight hospitality program. Hawaiian’s signature onboard service features island-style complimentary meals, made-in-Hawaii snacks, and improved service offerings to go along with its distinctive showcase of the islands’ culture, people and Aloha Spirit during the flight.

Adding to the enjoyment of Hawaiian’s flight experience is the fact that it is the only carrier to offer the comfort and roominess of wide-body, twin-aisle aircraft for all of its transpacific flights, using its fleet of Airbus A330-200 and Boeing 767-300 aircraft.

Condé Nast Traveler’s award results were tabulated from more than 46,000 completed surveys submitted by the magazine’s readers earlier this year with their ratings of airlines, hotels, cruises, and other elements of travel.

Survey respondents evaluated airlines in five separate categories – Ticketing and Ground Services, Cabin Comfort, Service, Entertainment, and Food and Beverages – rating each one as excellent, very good, good, fair, or poor.

Airline rankings were determined based on the overall percentage of respondents rating them as either excellent or very good.

Condé Nast Traveler magazine is a highly regarded travel industry publication that appeals to readers who are discerning world travelers.

— Find out more:
www.hawaiianairlines.com