Categorized | Business

Meldrum promoted to Sheraton guest services manager


Pyramid Hotel Group has promoted Liana Meldrum to the position of guest services manager at Sheraton Keauhou Bay Resort & Spa.

“Within a short period of time, Liana has proven her passion for Sheraton Keauhou Bay Resort & Spa and our guests,” said Area Managing Director and General Manager Steve Lindburg. “We are happy that she has accepted the challenge of this new position and will bring her ‘local-girl knowledge’ and skill set to work every day to help insure that the needs of our guests are met and exceeded.”

Meldrum began at Sheraton Keauhou Bay Resort & Spa in 2010 as a front office guest service agent. Her role was expanded to include training new hires and supporting Starwood Preferred Guest initiatives.

In her position as guest services manager, she will report to the Front Office Manager and work to surpass the expectations of arriving guests.

Meldrum is a graduate of Konawaena High School and holds a BS in Travel Industry Management from the University of Hawaii at Manoa.

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