Categorized | Health

Kaiser launches app, mobile-optimized website


More than 68,000 Kaiser Permanente patients in Hawaii can now easily access their own medical information anywhere in the world on mobile devices through a mobile-optimized website.

Nationally, 9 million Kaiser Permanente patients will benefit from this new mobile access.

“Providing our patients with clear and convenient access to their health information is a step forward in connectivity and improving the health care experience for patients, no matter where they are,” said Hyewon Jun, MD, physician leader for Kaiser Permanente Hawaii’s online service.

“We already have complete connectivity among Kaiser Permanente care sites through Kaiser Permanente HealthConnect. This new level of connectivity extends the reach of information to our patients in a more convenient and user-friendly format,” Jun said. “This new app and mobile-optimized site enriches patient care and will revolutionize connectivity in an individual’s health care like the connectivity that exists in other industries.”

Kaiser Permanente has released a new app for Android devices, and users of other mobile devices, including the iPhone, can also get full access to that information from the Kaiser Permanente health record system with the mobile-optimized version of

An additional app for iPhone will be released in coming months, but iPhone users can easily download a shortcut icon onto their home screens that will take them directly to the mobile-friendly with a touch of the finger.

Kaiser Permanente has led the health care world in providing online access to information for its patients. In 2011 alone, 68,102 registered users in Hawaii signed on more than 752,000 times, viewed more than 372,000 test results online, sent over 107,000 emails, refilled approximately 123,750 prescriptions and scheduled 11,380 appointments.

The mobile-optimized site and the new app makes all that information, and much more, securely available at members’ fingertips.

The Android app is available now in the Android Market at no charge. Users of other mobile devices can access the same set of care support tools at no charge through the new secure mobile-optimized member website, which is available through smart phone internet browsers.

With the new offering, Kaiser Permanente patients have 24/7 access from their mobile devices to view their secure personal health record, email their doctors, schedule appointments, refill prescriptions and locate Kaiser Permanente medical facilities.

Members who have the ability to act on behalf of a family member on now can accomplish the same tasks. Those caring for an elderly parent or someone with a chronic condition can now more easily check lab results, refill prescriptions and communicate with the doctor’s office on behalf of the patient.

Members using the Android app have access to their accounts by touching the app icon on their phones. Those visiting the website from a mobile phone internet browser are seamlessly redirected to the mobile-optimized website, which was designed for optimal viewing on a mobile phone screen.

In both cases, a streamlined menu of mobile-optimized features helps members find what they need quickly and easily with minimal taps.

Users’ personal health information is safe and secure while using the new app and the mobile-friendly website, which employ the same security safeguards that protect patient information on the traditional website, including secure sign-on and automatic sign-out after a period of inactivity.

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