Categorized | Business

Meeting planners recognize HVCB with Gold Service Award


A commitment to ensuring that meeting planners organize and execute successful events in the Hawaiian Islands has resulted in the Hawaii Visitors and Convention Bureau (HVCB) earning the 2010 Gold Service Award from Meetings & Conventions magazine.
“It is an honor that HVCB has earned this prestigious recognition from Meetings & Conventions magazine, and we would like to thank HVCB’s hard-working and dedicated staff and industry partners for extending their aloha spirit, going above and beyond to best serve our meeting industry visitors,” said Mike McCartney, president and CEO of the Hawaii Tourism Authority (HTA).

“Conventions and meetings are key in supporting Hawaii’s tourism industry,” he said. “HTA continues to work toward drawing conventions and meetings to our islands, and we look forward to further showcasing Hawaii as an ideal global meeting destination as host to the 2011 APEC Leaders Meetings.”
HVCB received the Gold Service Award based on voting submitted to Meetings & Conventions from meeting professionals nationwide with the following criteria as a guideline:

* Professionalism of staff
* Support on hotels and site inspections
* Assistance with ground transportation planning
* Guidance on local attractions
* Liaison with local vendors and service
“We take great pride in earning the Gold Service Award since it reflects the opinions of our customers and the quality of service they receive from our state’s meetings industry when holding business events in Hawaii,” said Michael Murray, CMP, CMM, CASE, vice president of sales and marketing for HVCB’s corporate meetings and incentives division. “A big mahalo goes to our island chapters and industry partners statewide for the consistently outstanding support they provide us and our customers to make Hawaii a winner.”
HVCB, joined by its island chapters and industry partners, collaborate to offer planners and groups the convenience and efficiency of full-service, “one-stop shopping” to meet their needs when holding a convention, meeting, or business event in the Hawaiian Islands.

HVCB’s support begins with the initial client contact and seeking of bids and carries through to an event’s completion, including itinerary planning, marketing and promotional activities, and special “welcome” programs to enhance the Hawaii experience for attendees and exhibitors.
HVCB is contracted by the Hawaii Tourism Authority (HTA), the state of Hawaii’s tourism agency, to provide marketing management services for the conventions, meetings and incentives market segment.

HTA was established in 1998 to ensure a successful visitor industry well into the future. Its mission is to strategically manage Hawaii tourism in a sustainable manner consistent with the state of Hawaii’s economic goals, cultural values, preservation of natural resources, community desires, and visitor industry needs.

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