Categorized | Business, Recalls

Power adapters used with IBM RDX Back Up Disk Hard Drives recalled due to shock hazard

MEDIA RELEASE

recall-ibm-harddrive1The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of Product: Power Adapters with IBM RDX Back Up Hard Disk Drives

Units: About 90

Distributor: IBM, of Research Triangle Park, N.C.

Manufacturer: Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China

Hazard: A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.

Incidents/Injuries: None reported.

recall-ibm-harddrive2Description: This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. “Hon-Kwang Electric (Shenzhen) Co., Ltd” is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.

Sold by: IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.

Manufactured in: China

Remedy: Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.

Consumer Contact: For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm’s Web site at www.ibm.com/storage

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

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