Categorized | Business, Recalls

Sony recalls computer AC adapters due to shock hazard

MEDIA RELEASE

recall-sony01WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Sony VAIO Computer AC Adapters

Units: About 69,000

Manufacturer: Sony Electronics Inc. of San Diego, Calif.

Hazard: Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.

Incidents/Injuries: Sony has received four reports of adapters short circuiting. No incidents occurred in the United States. No injuries have been reported.

recall-sony-02Description: The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products:

Product Types Using the AC Adapters Product Models Using the AC Adapters
All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series
VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1
Sold at: The SonyStyle stores and Web site, authorized electronics retailers and authorized business- to- business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.

Manufactured in: China

Remedy: Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Consumer Contact: For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm’s Web site at esupport.sony.com/ac19adapter

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

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